Indian-Origin MIT Engineer Apurva Shrivastava Turns Missed Calls Into ₹8,000 Crore Empire

Apurva Shrivastava, an Indian-origin engineer who studied at the Massachusetts Institute of Technology, has built a company valued at ₹8,000 crore by turning missed calls into revenue. His startup, Avoca, is an AI-powered sales and operational agent designed for blue-collar, service-based industries.

Avoca operates around the clock, managing inbound communication, intelligent scheduling, and customer follow-ups. The platform targets industries such as HVAC, plumbing, and electrical contracting, where missed calls often lead to lost business.

The system converts missed calls into confirmed jobs by automating responses and scheduling. This allows service businesses to capture leads that would otherwise go unanswered, especially during off-hours or high-volume periods.

Shrivastava’s background in engineering and technology enabled him to identify a gap in how small service businesses handle customer inquiries. Avoca’s valuation reflects the demand for AI solutions that streamline operations in traditionally manual industries.

The company’s growth highlights the potential for AI-driven tools to transform customer engagement in the blue-collar sector. By focusing on practical, revenue-generating applications, Shrivastava has turned a simple concept into a substantial enterprise.